Last Updated: January 2025
IndiLinks Newslab Private Limited
Global Visual Communicators | Strategic Brand Architects | Digital Media Titans
Headquarters: Hyderabad, Telangana, India | Global Operations: India, USA, UK, Middle East
1. Introduction
IndiLinks Newslab Private Limited (“IndiLinks”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, websites (including indilinks.com, indilinksnews.com, newsnow.com, indiaplusnews.com), digital platforms, and when you engage with our media production, digital marketing, and strategic communication services.
As a company operating at the intersection of journalism, corporate communications, and digital media with a global footprint across 50+ countries, we handle sensitive information for government agencies, Fortune 500 companies, defense organizations, and international NGOs. This policy reflects our commitment to the highest standards of data protection.
2. Information We Collect
2.1 Personal Identification Information
We collect personal information that you voluntarily provide when:
- Contacting us for services or consultations
- Subscribing to our newsletters or content platforms
- Engaging with our social media channels (10M+ community)
- Participating in surveys, events, or collaborations
- Applying for positions within our organization
This may include: Name, email address, phone number, company details, job title, and professional background.
2.2 Technical Data
When you visit our websites or digital properties:
- IP address, browser type and version, device information
- Pages visited, time spent on pages, navigation paths
- Operating system, referral source, and geographical location
- Cookie and tracking technology data (see Section 6)
2.3 Content and Project Data
When you engage our services for media production, branding, or digital strategy:
- Project briefs, creative concepts, and strategic documents
- Corporate information, branding materials, confidential data
- Communication records, meeting notes, feedback
- Media assets, photographs, videos, documents
Special Note for Defense & Government Projects: For projects involving defense organizations, government agencies, or sensitive industries, we implement enhanced security protocols, restricted access controls, and specialized data handling procedures as specified in project-specific agreements and in compliance with relevant regulations.
Our Security Commitment
As a company trusted by Fortune 500 corporations, government ministries, and defense organizations, we implement enterprise-grade security measures including:
- Encryption: End-to-end encryption for sensitive communications and data transfers
- Access Controls: Role-based access with multi-factor authentication
- Physical Security: Secure facilities with controlled access
- Regular Audits: Third-party security assessments and compliance checks
- Employee Training: Comprehensive data protection training for all team members
3. How We Use Your Information
We use collected information for legitimate business purposes:
3.1 Service Delivery
- To provide and maintain our media production, digital marketing, and strategic communication services
- To process service requests, manage projects, and deliver outputs
- To communicate about project status, updates, and deliverables
- To provide customer support and technical assistance
3.2 Business Operations
- To manage our 10M+ digital community across IndiLinks Network platforms
- To analyze usage patterns and improve our services
- To develop new products, services, and features
- To conduct research and analysis for client projects
- To ensure compliance with legal and contractual obligations
3.3 Marketing and Communications
- To send newsletters, updates, and promotional materials (with consent)
- To manage our social media presence and community engagement
- To conduct market research and client satisfaction surveys
- To organize events, webinars, and industry collaborations
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Contractual Necessity: To fulfill our obligations under service agreements
- Legitimate Interests: For business operations, security, and improvement of services
- Legal Obligations: To comply with applicable laws and regulations
- Consent: For specific purposes where we have obtained explicit consent
5. Data Sharing and Disclosure
5.1 Service Providers
We may share information with trusted third-party service providers who assist in:
- Cloud storage and hosting services
- Payment processing and financial services
- Marketing and analytics platforms
- Technical support and maintenance
All service providers are contractually bound to protect your data and use it only for specified purposes.
5.2 Legal Requirements
We may disclose information if required by law, including to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Investigate potential violations of agreements
- Prevent or address security or technical issues
5.3 Business Transfers
In connection with any merger, acquisition, or sale of company assets, user information may be transferred as a business asset, subject to confidentiality agreements.
Government & Defense Projects Exception: For projects involving government, defense, or highly sensitive sectors, data sharing follows strict project-specific protocols, often requiring additional security clearances and specialized handling procedures.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences and settings
- Analyze website traffic and user behavior
- Enable social media features and sharing
- Deliver targeted advertising (with consent)
You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.
7. International Data Transfers
As a global media company operating across 4+ continents, we may transfer and process data outside your country of residence. We ensure appropriate safeguards are in place for such transfers, including:
- Standard contractual clauses approved by relevant authorities
- Data processing agreements with international partners
- Adequacy decisions for transfers to countries with approved data protection standards
8. Data Retention
We retain personal data only as long as necessary for:
- Fulfilling the purposes for which it was collected
- Complying with legal obligations (tax, accounting, regulatory requirements)
- Resolving disputes and enforcing agreements
- Historical and statistical analysis (in anonymized form)
Typical retention periods:
- Client project data: 7 years from project completion
- Financial records: 10 years as per statutory requirements
- Marketing communications: Until consent withdrawal
- Website analytics: 26 months
9. Your Rights
Depending on your location, you may have rights including:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Restriction: Request limitation of processing
- Portability: Request transfer of data to another organization
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at privacy@indilinks.com. We may require verification of identity before processing requests.
10. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the updated policy on our websites
- Sending email notifications to registered users
- Updating the “Last Updated” date at the top of this policy
We encourage you to review this policy periodically for updates.